Reception opening hours: 8:30 – 22:00h
During the night the main door is closed to traffic, for security and silence reasons. The pedestrian door is always open and under video surveillance.
It is compulsory for anyone over 16 years of age entering the campsite to identify themselves by means of a valid official document.
Pitches belong to the guest leaving the campsite until 12:00 noon, and after that time, to the guest entering the campsite. Departures or check-outs must be made to vacate the pitch before 12:00, and until that time, check-outs will take precedence over check-ins.
You can also request to leave in the afternoon (Late check-out, maximum 19:00h), in which case a half-day rate will be applied.
Booking cancellation policy:
To request a cancellation, please send an email to email@example.com indicating the name of the person who booked, and the expected date of arrival.
- For cancellations of stays with check-in in low season, with more than 3 days notice prior to the arrival date, you are entitled to a full refund of the amount paid except for a €3 cancellation fee.
If notice of cancellation is given 3 days or less before the day of arrival, the amount paid will be refunded minus the amount of the first night of your stay.
- For cancellations of stays with check-in in mid and high season, giving notice more than 5 days before the date of arrival, you are entitled to a full refund of the amount paid except for a €5 cancellation fee.
If notice of cancellation is given 5 days or less before the date of arrival, the amount paid will be refunded minus the amount of the first night.
If you do not arrive on the scheduled day, the pitch will be vacated the following day and the booking will be considered cancelled, unless you contact us by email on the same day, requesting a modification.
If you arrive later than the scheduled day of your booking and did not inform us, the amount of the first night will be deducted from your payment, and you can use the remaining balance for a stay at the campsite, but we cannot guarantee availability as the booking would be cancelled.